Terms & Conditions


Refund, Returns and Cancellation Policies:

We accept returns within 7 days from the arrival date. The items must be in original condition and in its original package. You cannot attempt to install it as it will leave marks on the products and make it not salable; you are responsible for sending the returned package, we will also need to deduct the shipping charges from your refund. If there is a special situation such as a mistake by our staff please notify us. We will return the customers money including the shipping charges. We would never let you down by making you suffer for our mistakes.

Defective or damaged items will be exchanged with brand new items. All returns must have prior authorization, and must be sent back within 15 days of receiving the goods. Please email us if you plan to return your motorcycle saddlebags or luggage. We will give you instructions on how to solve the problem with the least amount of effort. This does not mean we would refuse a return. This is purely for the customers benefit. Sometimes minor damages can be solved by replacing parts, and this helps bring our cost down so we can continue to offer great prices for our customers. If the damage occurs while the product is being shipped please notify us as soon as possible. In situations like these we usually file an insurance claim.

Returns of Ghost brackets are subject to 15% restocking fee.

 

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